Shipping & Returns
Last updated: October 29, 2026
All Zevrian Direct orders are placed on Amazon and fulfilled by Amazon (FBA). That means Amazon handles payment, shipping, returns and refunds for every order.
1. Shipping
Orders ship from Amazon fulfillment centers in the United States. Delivery speed, cost and Prime eligibility are shown on each Amazon product page at checkout. You can track your order in your Amazon account under “Your Orders”.
2. Returns
Returns follow Amazon’s standard return policy. Most items can be returned within the return window shown on the product page. Start a return from “Your Orders” in your Amazon account and follow the instructions.
3. Refunds
Refunds are issued by Amazon to your original payment method once the return is received and processed, according to Amazon’s refund policy.
4. Damaged or incorrect items
If an item arrives damaged, defective or different from its listing, start a return in your Amazon account. Every purchase is also protected by Amazon’s A-to-z Guarantee.
5. Questions
For questions about a product we sell, email [email protected]. We aim to reply within one business day. For order, payment and delivery issues, Amazon Customer Service can help fastest.